Human Leaders Academy
Executive CourseLeading Organisations

Consumer Behaviour

Marketing, sales, customer service, tourism, retail, entrepreneurs and product managers.

Course hours
15h · curso intensivo
Format
In person · Online · Hybrid
Next edition
On request

Programme themes

  1. 01Needs and motivations
  2. 02Personas and context
  3. 03Decision-making and bias
  4. 04Journey
  5. 05Market insights
Expected outcome

Customer profile and decision-factors map.

Trainer

Trainer selected by Human Leaders Academy

Pricing
Indicative figures, shown excluding VAT and subject to confirmation of schedule, format and trainer.
Class sizes
Corporate prices are generally calculated for groups of up to 20 participants.
Included
Brief diagnosis, pedagogical preparation, digital materials, facilitation and certificate of participation.
Not included
Venue, catering, interpretation, travel, accommodation, special technical resources or licences.

Investment

On request

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